Terms of Service

1. Agreement to Terms

By accessing or using the Dixie Media website (dixiemedia.ai) and services, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, do not use our website or services.

2. Description of Services

Dixie Media provides AI automation consulting and implementation services for local service businesses. Our services include but are not limited to: AI readiness assessments, custom automation buildouts, CRM setup and optimization, team training, and ongoing managed care. Specific deliverables, timelines, and pricing are outlined in individual service agreements.

3. Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes but is not limited to:

• Submitting false or misleading information through our forms or quiz
• Attempting to gain unauthorized access to our systems or data
• Using automated tools to scrape or harvest data from our website
• Transmitting any harmful code, viruses, or malicious software

4. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Dixie Media or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

5. Client Work and Deliverables

Upon full payment for services rendered, clients receive ownership of all custom automations, workflows, and documentation created specifically for their business. Dixie Media retains the right to use generalized methodologies, frameworks, and non-client-specific knowledge gained during engagements.

6. Payment Terms

Payment terms for our services are outlined in individual service agreements. All fees are quoted in US dollars. Payment is due according to the schedule specified in your service agreement. Late payments may be subject to additional fees or suspension of services.

7. Disclaimer of Warranties

Our website and services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that our website will be uninterrupted, error-free, or free of harmful components. Results from our AI readiness quiz are estimates based on the information you provide and should not be considered guarantees of actual outcomes.

8. Limitation of Liability

To the fullest extent permitted by law, Dixie Media shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our website or services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Dixie Media and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our website or services, or your violation of these terms.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts located in Orleans Parish, Louisiana.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after any changes constitutes acceptance of the updated terms.

12. Contact Us

If you have questions about these Terms of Service, please contact us at:

Dixie Media
New Orleans, LA
Email: hello@dixiemedia.ai